Contact us
For anything — bug reports, feature requests, account or billing questions — email us directly at hello@oranoai.com. Include your device model and OS version if you're reporting a bug; it helps us fix it faster.
Prefer to chat with us and other users directly? Join our Discord community.
Common questions
How do I save a video to ORANO?
Tap the share button in Instagram, TikTok, YouTube, or X, then choose ORANO from the share sheet. You can also paste a link directly from the ORANO home screen.
What kind of content can I save?
Any short-form video (Reels, TikToks, Shorts, X videos), plus articles, GitHub repos, tweets, and PDFs.
How accurate are the summaries and action plans?
They're generated by AI and are generally reliable, but can occasionally miss context or get details wrong — especially for fast-moving or highly technical content. Always double-check anything important before acting on it.
Can I connect ORANO to ChatGPT, Claude, or another agent?
Yes — from a project, tap "Connect your agent" to hand off the summary, tasks, and research as a single link that ChatGPT, Claude, Cursor, or a local model like Ollama can read.
Can I buy MCP access without using the app?
Yes. Visit the ORANO MCP pricing page, sign in with your email, complete the secure web checkout, and copy your MCP server URL and personal access key when you return.
How do I delete my account and data?
Go to Profile → Privacy → Delete Account in the app. If you no longer have the app, use our account-deletion page to submit a request. Web customers can open MCP access to manage billing; Apple and Google subscriptions remain store-managed. See our Privacy Policy for details.
Is my data private?
We don't sell your data, and we don't use it to train third-party models beyond what's needed to generate your own summaries and answers. Full details are in our Privacy Policy.
Something's broken — what do I do?
Email hello@oranoai.com with a description of what happened, your device model, and OS version. Screenshots help a lot.